Your order will be dispatched within 24 hrs of receiving it (not including weekends & holidays). It may take a bit longer than usual on certain scenarios. You will get regular updates & tracking details once you have placed your order via mail and text messages to let you know about the status of your order.

Kindly always also check your Junk/Spam folder as our mail might end up there depending on your mailbox setting.

Your order will be dispatched within 24 hrs of receiving it. It may take a bit longer than usual on certain scenarios. The shipping time will depend on if you choose standard or express shipping

Once your package ships, you’ll get a tracking link by email. Give it a little time to update, especially after it crosses borders.

Yes, you can cancel it directly from our website until it is shipped from our warehouse, which is 4-12 hours after you place your order (not including weekends & holidays). Unfortunately, you cannot cancel it once it is shipped.

Chances are we are already working on it. Just drop in your device details in this form - Device Not Found?

We always aim to make sure our customers love our products, but if you do need to return or exchange an order, we’re happy to help. Kindly use the Exchange & Return page for the relevant information and process.

Delivery usually takes 7–21 business days, depending on the destination and local customs. Some places move faster, some move at the speed of a sleepy sloth

Rates are calculated at checkout based on your location and the shipping method you choose.

Possibly. Every country has its own rules, and those fees aren’t included in your order total. Your local customs office decides whether charges apply.

International travel can get bumpy. Weather, customs inspections and local carriers all play a role. If your tracking hasn’t moved for a while, reach out and we’ll help check on it.